What is an HP Learner ID?
An HP Learner ID is
a unique ID number assigned personally to you.
This number is associated with your training and certification
history.
All valid HP
Learner IDs should begin with a “UV” or a “PL” prefix, followed by a series of
numbers (Examples: PL70208823 or
UV00123456789)
If you have a
previous learning history with HP and held an ID, your previous ID likely has
been automatically transitioned to an HP Learner ID (by the addition of the
prefix “UV”). If your ID is only numbers
with no letter prefix, you must add the prefix “UV” before the numbers to
update it to a valid HP Learner ID.
For additional
information about HP Learner ID, visit www.hp.com/go/hp-learner-id.
How to setup an
online testing account
Before you can take
a Web-based exam (HP2 / HP3), you will need to setup an online testing account.
Please be sure you have a valid HP Learner ID before you begin or you will not
be allowed to setup an online testing account.
Your Online Test Center (HP0) testing account
is not the same account as the Web-based (HP2 / HP3) testing account. Each
testing account is unique and can not be used interchangeably. To setup an
online testing account:
- Click on "First-time Registration" link
- Choose the correct sponsor from the drop down menu box and click
"Continue"
- For HP2 exams, select "HP2 - HP
Certified Professional Exams"
- For HP3 exams, select "HP3 - HP
Qualification Exams"
- Complete the registration form and click "Submit". Be
sure to write down your Username and Password.
How to resume/restart an exam after being
disconnected
While taking an
exam do not close your browser window. Should you be disconnected or lose your
internet connection, the test timer will continue to run. Quickly log back into
the system and choose "Resume Test" from the candidate menu. (Once
the allotted test time is gone, the test will automatically be submitted for
scoring.)
For more information, refer to the Candidate User
Guide (197.0KB, PDF).
Test fees and
payment options
Web-based exam
(HP2/HP3) costs vary from region to region. Price ranges from $10-$50 USD. Pricing for your particular web-based exam
will be available once you login and access the exam. You may pay for your exam
by credit card (AMEX, MasterCard, or Visa) or by using a voucher number, or by
promotional code. Our program does not accept payment by company or personal
check.
Exam
Retake Policy for Web-based exams (Exams starting with prefix HP2-XXX)
- In the event a candidate fails his or her first (1st) attempt to
pass an HP2 web-based HP Certified Professional Program exam,
Hewlett-Packard does not require any waiting period between the first
(1st) and second (2nd) attempt to pass such exam.
- After the second (2nd) attempt, he or she will be required to wait
seven (7) calendar days to retake the examination.
- Subsequent attempts follow the guidelines outlined in the previous
bullet... a wait of seven (7) calendar days to retake the examination.
Exam Retake Policy for Web-based exams
(Exams starting with prefix HP3-XXX)
HP3 exams are
regional exams available locally in selected regions. Please contact your
regional program office for retake policy information.
Additional Help